Privacy

At ESRO Academy, we prioritize the protection of your privacy and personal data. This Privacy Policy outlines how we collect, use, and safeguard your information. By using our website and services, you consent to the practices described herein.

1. Information We Collect

We may collect various types of information, including:

- Personal information provided voluntarily when you contact us or register on our site.

- Usage data and information about your interaction with our website.

- Details of transactions and purchases made through our site.

2. Use of Information

We use the collected information for the following purposes:

- To improve your experience on our website.

- To process your orders, inquiries, and requests.

- To send you marketing communications and updates when you've consented.

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. For more details, please review our Cookie Policy.

4. Data Security

We prioritize the security of your data. We implement measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

5. Data Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted third parties who assist us in our business operations, provided they agree to maintain the confidentiality of this information.

6. Data Retention

We retain your data only for the time required to fulfill the purposes mentioned in this policy, unless a longer retention period is mandated by law.

7. Your Rights

You have the following rights concerning your personal data:

- The right to access your personal data.

- The right to request corrections, deletion, or restrictions on the processing of your data.

- The right to withdraw your consent for data processing.

8. Consent

By using our website, you consent to the practices described in this policy, including the collection, use, and sharing of your data.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Review the privacy policies of these websites before interacting with them.

10. Minors

Our services are not intended for minors, and we do not knowingly collect personal information from individuals under the age of 18. If you believe that a minor has provided us with their personal information, please contact us immediately.

11. International Data Transfers

By using our services, you acknowledge and agree that your data may be transferred and processed in locations outside of your country of residence, where data protection laws may differ.

12. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our data practices. Check this page regularly to stay informed about how we handle your data.

13. Contact Information

For any questions or concerns regarding this policy or your personal data, please contact us at [contact email/phone].

14. Data Portability

You have the right to request your data in a commonly used format so you can transfer it to another data controller.

15. Right to be Forgotten

You can request the deletion of your personal data under certain circumstances, as outlined in applicable data protection regulations.

16. Automated Decision Making

We do not engage in automated decision-making processes that significantly affect you without your explicit consent.

17. Data Accuracy

We take reasonable steps to ensure the accuracy of your data. You can request corrections to your data if inaccuracies are identified.

18. Right to Object

You have the right to object to the processing of your personal data in specific situations. We will cease processing your data unless we can demonstrate compelling legitimate grounds for the processing.

19. Data Controller

ESRO Academy is the data controller responsible for the collection and processing of your personal data. You can contact us with any questions or concerns about your data.

20. Data Protection Authority

If you believe we have violated your rights or data protection regulations, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.